Publia OU, Memoling edior takes the privacy and security of your data seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our language learning services.
1. Information We Collect
1.1 Account Information
contact email information when provided by the user
Language preferences and proficiency levels
User activity related to the language learning service
Profile information (optional)
1.2 Learning Content and Data
Learning progress and achievements
Language learning history
Custom vocabulary and notes
1.3 Usage Data
Study session frequency and duration
Feature usage patterns
App performance metrics
Learning preferences and habits
Device information and settings
2. How We Use Your Information
We use the collected information to:
Provide and improve our language learning services
Create personalized learning paths and recommendations
Track and display your learning progress
Manage your account and subscription
Send service updates, reminders, and learning tips
Analyze learning patterns to enhance content effectiveness
Improve pronunciation assessment algorithms
Comply with legal obligations
3. Data Storage and Security
We implement robust security measures to protect your data:
Encryption of data in transit and at rest
Regular security audits and vulnerability assessments
Secure authentication and password protocols
Secure cloud infrastructure and data centers
Regular backups and disaster recovery procedures
4. Data Sharing and Third Parties
We may share your information with:
Cloud infrastructure and hosting providers
Analytics and app performance services
Customer support tools
We ensure all third parties adhere to strict data protection standards and only process your data for specified purposes. We do not sell your personal information to third parties.
5. Your Data Rights
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your account and associated data
Export your learning data and progress
Limit certain types of data processing
Control notification and email preferences
Withdraw consent for optional data collection
To exercise these rights, please contact us at contact@memoling.com.
6. Data Retention
We retain your data for:
Active accounts: As long as your account remains active
Cancelled accounts: 90 days after cancellation to allow for reactivation
Payment information: As required by financial regulations
Usage logs: 12 months for technical and security purposes
8. Cookie Policy (WEB)
We use cookies and similar technologies for:
Essential platform functionality
Remembering your login status and preferences
Tracking learning progress between sessions
Analyzing platform performance
Personalizing your learning experience
Measuring the effectiveness of features
You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling certain cookies may limit functionality.
9. Children's Privacy
Memoling offers language learning for all ages, including children. For users under 16:
Parental consent is required before account creation
We collect only minimal necessary information
Special protections are in place for data handling
Parents can request access, correction, or deletion of their child's data
We do not use children's data for marketing purposes
10. Updates to Privacy Policy
We may update this privacy policy to reflect:
New features and service enhancements
Changes in legal requirements
Improved security measures
User feedback and privacy best practices
We will notify you of significant changes via email or in-app notifications. We encourage you to review our privacy policy periodically.
11. Contact Us
For privacy-related inquiries or to exercise your data rights, please contact us at:
Email: contact@memoling.com
We aim to respond to all privacy inquiries within 5 business days.